MANAGED SERVICES - MODERN WORKPLACE
A workplace that works.
Wherever your people are.
Secure Agility manages your Modern Workplace environment, Microsoft 365, Teams,
SharePoint, cloud telephony, meeting rooms and collaboration tools, so your people
stay connected and productive
SERVICE DOMAINS
Microsoft 365, collaboration
and unified communications.
From Microsoft 365 tenant management and user lifecycle through to cloud telephony
and meeting room support, Secure Agility keeps your modern workplace running.
Microsoft 365 Tenant Management
End-to-end M365 tenant administration, SharePoint, Teams, DLP, MFA, Advanced Threat Protection, Azure AD and licence management.
✔️SharePoint site and document library management
✔️Teams site creation and management
✔️DLP and MFA policy management
✔️ATP policy management
Microsoft 365 User Management
User lifecycle management across Microsoft 365, onboarding, offboarding, licence assignment, mailbox management and Exchange Online administration.
✔️User onboarding and offboarding
✔️Licence assignment and optimisation
✔️Exchange Online mailbox management
✔️OneDrive for Business management
Cloud Telephony Management
Administration and management of cloud-hosted voice platforms, call flow, IVR, SIP routing, user provisioning and fault diagnosis.
✔️Call flow and IVR configuration
✔️SIP routing management
✔️User and handset provisioning
✔️Fault diagnosis and vendor escalation
Meeting Room Management
Remote support for Teams and Webex meeting room resources, account management, hardware escalation and end user support for room bookings and joining.
✔️Meeting room account management
✔️Remote end user support
✔️Hardware and software vendor escalation
✔️Meeting room resource configuration
Collaboration
Tools
Microsoft Forms, SharePoint document libraries, Teams channels and collaboration configuration, managed as part of the broader M365 environment.
✔️Microsoft Forms management
✔️SharePoint document library management
✔️Teams channel and site management
✔️Collaboration policy management
M365 Security Management
Security configuration within the M365 environment, DLP, MFA, Conditional Access, ATP and identity security management integrated with the broader identity service.
✔️DLP policy management
✔️MFA and Conditional Access management
✔️Advanced Threat Protection policy management
✔️Microsoft security advisory escalation
SERVICE DOMAINS
Google Workspace, collaboration
and unified communications.
From Google Workspace Admin Console management and user lifecycle
through to collaboration and communication tools, Secure Agility keeps your
Google Workspace environment running.
Google Workspace
Tenant Management
End-to-end Google Workspace administration: Admin Console configuration, Organisational Units, Groups, DLP, 2-Step Verification and licence management.
✔️Organisational Unit and Group management
✔️DLP and 2-Step Verification policy management
✔️Context-Aware Access policy management
✔️Licence and Admin Console management
Google Workspace
User Management
User lifecycle management across Google Workspace: onboarding, offboarding, licence assignment, Gmail and Google Drive administration.
✔️User onboarding and offboarding
✔️Licence assignment and optimisation
✔️Gmail mailbox management
✔️Google Drive and shared drive management
Collaboration Tools
Google Chat, Spaces, Sites and shared drive configuration, managed as part of the broader Google Workspace environment.
✔️Google Chat and Spaces management
✔️Google Sites and shared drive management
✔️Google Forms management
✔️Collaboration policy management
Google Workspace
Security Management
Security configuration within the Google Workspace environment: DLP, 2-Step Verification, Context-Aware Access and Vault, integrated with the broader identity service..
✔️DLP policy management
✔️2-Step Verification and Context-Aware Access management
✔️Google Vault configuration
✔️Google security advisory escalation
Infrastructure & Security
Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.
USER LIFECYCLE
Onboarding and offboarding
handled end to end.
One of the most operationally intensive parts of managing a modern workplace platform is keeping up with user changes, new starters, leavers, role changes and licence reviews. Secure Agility manages this as an ongoing service, not a project.
- New user account creation and licence assignment across Microsoft 365 or Google Workspace
- Mailbox and file storage setup and basic configuration
- Cloud storage provisioning (OneDrive for Business or Google Drive)
- Account disabling and mailbox or drive archiving on offboarding
- Licence monitoring for compliance and cost optimisation
- Cloud telephony setup, phone number allocation and voice configuration
- End user support for modern workplace related issues
- Vendor escalation as required, Microsoft or Google
INTEGRATED WITH IDENTITY
Modern Workplace and Identity
managed together.
Your productivity platform and identity are inseparable, whichever suite you run. Secure Agility manages both, your identity provider, Microsoft 365 or Google Workspace tenant, user lifecycle and security policies, as an integrated service rather than separate engagements, giving a cleaner operational and security picture.
- Identity provider managed alongside your productivity platform (Entra ID, Azure AD, Google Cloud Identity or hybrid).
- Conditional or context-aware access policies managed consistently.
- MFA or 2-Step Verification aligned across identity and your workplace platform.
- Access governance connected to user lifecycle.
- Security policies aligned across identity and workplace layers.
- Single partner for identity, modern workplace and endpoint management.
Setting up or migrating to Microsoft 365 or Google Workspace?
Tenant design, configuration and migration from on-premises or another platform is delivered by our Cloud Consulting team, with a clear plan and a direct path into ongoing management once you're live. See our consulting services for how we get you there.
Setting up or migrating to Microsoft 365 or Google Workspace?
Tenant design, configuration and migration from on-premises or another platform is delivered by our Cloud Consulting team, with a clear plan and a direct path into ongoing management once you're live. See our consulting services for how we get you there.
Infrastructure & Security
Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.
Infrastructure & Security
Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.



