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Experienced technology leaders driving innovation, cybersecurity, cloud, and digital transformation outcomes across Australia.

 

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MANAGED SERVICES - MODERN WORKPLACE

A workplace that works.
Wherever your people are.

Secure Agility manages your Modern Workplace environment, Microsoft 365, Teams,
SharePoint, cloud telephony, meeting rooms and collaboration tools, so your people
stay connected and productive
Talk to us about Modern Workplace

SERVICE DOMAINS

Microsoft 365, collaboration
and unified communications.

From Microsoft 365 tenant management and user lifecycle through to cloud telephony
and meeting room support, Secure Agility keeps your modern workplace running.
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Microsoft 365 Tenant Management

End-to-end M365 tenant administration, SharePoint, Teams, DLP, MFA, Advanced Threat Protection, Azure AD and licence management.

✔️SharePoint site and document library management
✔️Teams site creation and management
✔️DLP and MFA policy management
✔️ATP policy management

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Microsoft 365 User Management

User lifecycle management across Microsoft 365, onboarding, offboarding, licence assignment, mailbox management and Exchange Online administration.

✔️User onboarding and offboarding
✔️Licence assignment and optimisation
✔️Exchange Online mailbox management
✔️OneDrive for Business management

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Cloud Telephony Management

Administration and management of cloud-hosted voice platforms, call flow, IVR, SIP routing, user provisioning and fault diagnosis.

✔️Call flow and IVR configuration
✔️SIP routing management
✔️User and handset provisioning
✔️Fault diagnosis and vendor escalation

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Meeting Room Management

Remote support for Teams and Webex meeting room resources, account management, hardware escalation and end user support for room bookings and joining.

✔️Meeting room account management
✔️Remote end user support
✔️Hardware and software vendor escalation
✔️Meeting room resource configuration

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Collaboration
Tools

Microsoft Forms, SharePoint document libraries, Teams channels and collaboration configuration, managed as part of the broader M365 environment.

✔️Microsoft Forms management
✔️SharePoint document library management
✔️Teams channel and site management
✔️Collaboration policy management

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M365 Security Management

Security configuration within the M365 environment, DLP, MFA, Conditional Access, ATP and identity security management integrated with the broader identity service.

✔️DLP policy management
✔️MFA and Conditional Access management
✔️Advanced Threat Protection policy management
✔️Microsoft security advisory escalation

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

USER LIFECYCLE

Onboarding and offboarding
handled end to end.

One of the most operationally intensive parts of managing Microsoft 365 is keeping up with user changes, new starters, leavers, role changes and licence reviews. Secure Agility manages this as an ongoing service, not a project.



  • New user account creation and M365 licence assignment
  • Mailbox setup and basic configuration
  • OneDrive for Business provisioning
  • Account disabling and mailbox archiving on offboarding
  • Licence monitoring for compliance and cost optimisation
  • Teams Calling, phone number allocation and voice setup
  • End user support for M365-related issues
  • Microsoft vendor escalation as required
Introducing Secure Agility’s Managed GRC service

INTEGRATED WITH IDENTITY

Modern Workplace and Identity
managed together.

Microsoft 365 and identity are inseparable. Secure Agility manages both, Entra ID, Azure AD, M365 tenant, user lifecycle and security policies, as an integrated service rather than separate engagements, giving a cleaner operational and security picture.

  • Azure AD and Entra ID managed alongside M365
  • Conditional Access policies managed consistently
  • MFA configuration aligned across identity and M365
  • RBAC governance connected to user lifecycle
  • Security policies aligned across identity and M365 layers
  • Single partner for identity, M365 and endpoint management

 

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

Ready to talk about
Modern Workplace?


Whether it's Microsoft 365 management, user lifecycle, cloud telephony or meeting rooms,
let's talk about what a managed modern workplace looks like for your organisation.