Endpoint protection platform deployment and management
MANAGED SERVICES - ENDPOINTS
Every device. Every user.
Managed and secured.
Secure Agility manages your desktop, laptop, mobile and peripheral environment, providing
end user support, device management, SOE management and mobile device management
across your entire fleet.
SERVICE DOMAINS
Desktops, laptops, mobiles
and everything in between.
From first-call end user support to full device lifecycle management,
Secure Agility keeps your workforce productive and your devices secure.
End User Device
Support
First-call technical support for PCs, laptops and peripherals, remote support, hardware diagnosis, software issues and SOE-related incidents resolved within agreed SLAs.
✔️Remote support via remote control or phone
✔️Hardware fault diagnosis and vendor escalation
✔️SOE and approved application support
✔️Peripheral support within priority windows
End User Device Management
Microsoft Intune and Autopilot-based device management, application deployment, compliance policies, security baselines and configuration management across enrolled devices.
✔️Remote wipe, lock and passcode reset
✔️Application deployment and updates
✔️Compliance and security policy management
✔️ITSM agent deployment for remote support
SOE
Management
Standard Operating Environment testing, certification and maintenance, keeping your hardware and software configurations compatible, current and documented.
✔️Hardware testing and certification
✔️SOE build documentation and maintenance
✔️SOE updated twice per year to latest patches
✔️SOE compatibility testing for all configurations
Mobile Device
Management
iOS and Android device management, enrolment, configuration, application management, security policies and remote wipe using the agreed MDM platform.
✔️Device enrolment and configuration
✔️Application and security policy management
✔️Remote device wipe capability
✔️Mobile device audits
Infrastructure & Security
Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.
MOBILE DEVICE MANAGEMENT
iOS and Android.
Fully managed and controlled.
Secure Agility manages your mobile fleet using your agreed MDM platform, from initial enrolment and configuration through to ongoing application management, security policy enforcement and remote device controls.
ENDPOINT PROTECTION
Security built into
every managed
endpoint.
Endpoint protection and configuration management is delivered as part
of the managed endpoint service, keeping devices compliant, patched and
protected without your team needing to manage it.
Security baseline and compliance policy enforcement
OS and application patch management per patch programme
Configuration management and drift detection
Secure web gateway agent deployment to managed devices
Integration with SOC services where separately procured
Infrastructure & Security
Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.
Infrastructure & Security
Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.



