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MANAGED DETECTION & RESPONSE

Detect faster. Respond before damage is done.

Most organisations have security tools. What they lack is the people and processes to act on what those tools see, continuously, at 3am, across every attack surface. That's what Managed Detection & Response delivers.

Talk to our MDR team

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

WHAT IS MDR?

More than monitoring. Managed response

Security tools generate data. MDR is what you do with it. Understanding how MDR, EDR and your broader security stack fit together helps clarify what you're actually buying, and why the combination matters.

What is MDR?

 

Managed Detection & Response is a fully managed security service combining technology, threat intelligence and human expertise to continuously detect, investigate and respond to threats. It is not a tool, it is a team and a process operating on top of your security tooling, covering the full response cycle around the clock, every day.

 

What is EDR, and why is it not enough on its own?

 

Endpoint Detection & Response (EDR) is the software on your devices that records activity and detects suspicious behaviour. Unlike antivirus which matches known signatures, EDR monitors what files and processes actually do. CrowdStrike Falcon is the EDR at the core of SA's MDR service. But EDR alone generates enormous alert volumes, without analysts to act on them, it produces noise, not outcomes.

MDR + EDR, the tool and the team


MDR is the human and process layer that makes EDR operationally useful. SA analysts triage alerts, correlate signals across endpoint, identity, network and cloud, build attack timelines and take response action, so confirmed threats are contained quickly, not discovered days later in a report. The tool sees everything. The team knows what to do about it.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

WHAT INCLUDED

Detection and response across every attack surface.

SA's MDR service covers the four domains where modern threats operate, correlating signals across all of them to find what single-domain tools miss.
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Network Detection & Response

Traffic analysis to detect lateral movement, command and control activity and data exfiltration.

✔️East-west traffic monitoring for lateral movement

✔️DNS, proxy and flow-based anomaly detection

✔️Integration with firewall and SD-WAN telemetry

✔️Correlated with endpoint and identity signals

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Identity Threat Detection & Response

Monitoring of identity signals across Entra ID, Active Directory and privileged access environments.

✔️Impossible travel, anomalous login and MFA bypass detection

✔️Privileged account and service account monitoring

✔️CrowdStrike ITDR and Microsoft Entra ID Protection

✔️Identity-driven incident response playbooks

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Endpoint Detection & Response

Continuous monitoring and response across workstations, servers and cloud workloads using CrowdStrike Falcon.

✔️Behavioural detection, not just known signatures

✔️Automated containment with analyst validation

✔️Proactive threat hunting across endpoint telemetry

✔️Forensic investigation and root cause analysis

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Cloud Detection & Response

Detection across Azure, AWS and Microsoft 365 workloads, control planes and SaaS environments.

✔️Control plane and API anomaly detection

✔️Abnormal SaaS activity monitoring

✔️Cloud workload protection integration

✔️Identity and access anomalies in cloud environments

HOW IT WORKS

From onboarding to continuous operation.

MDR is an ongoing managed service. Delivery follows a structured onboarding that builds context before continuous 24/7 operations begin.
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Discovery & scoping

Map your environment, confirm detection domains, identify log sources and agree escalation paths and response boundaries with your team.

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Onboarding & integration

Connect telemetry sources, endpoint agents, identity logs, network feeds, cloud APIs, into the detection platform and tune initial detection logic.

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Baseline & validation

Establish normal behaviour baselines, reduce false positive rates and confirm response runbooks with your team before going live.

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Continuous operations

SA SOC analysts monitor, investigate and respond around the clock, with monthly reporting and quarterly reviews keeping you informed.

Infrastructure & Security

Modern cloud environments succeed only when infrastructure is reliable, and security is built in. Our Infrastructure & Security services provide the foundation organisations need to operate confidently in Azure and AWS - combining operational excellence, governance, and security into a single, integrated capability. We help customers move from ad hoc cloud usage to stable, well-governed, and trusted platforms for critical business workloads.

STANDARD INCLUSIONS

What's covered as standard.

Every MDR engagement includes the following as part of the ongoing managed service.

Detection Operations

 

✓ 24/7 alert monitoring and triage
✓ Human-led threat investigation
✓ False positive reduction and ongoing tuning
✓ Detection rule management and updates
✓ Threat intelligence integration

Incident Response

 

✓ Confirmed incident escalation with context
✓ Containment coordination and guidance
✓ Forensic investigation support
✓ Post-incident review and reporting
✓ Response runbook maintenance

 

Reporting & Governance

✓ Monthly threat and detection reports
✓ Executive briefing templates
✓ Detection coverage mapping
✓ Quarterly service reviews
✓ Remediation tracking and follow-up

GETTING STARTED

Not sure where to begin? Start here.

Our SOC Readiness Sprint gives you a defined starting point, validating your current detection coverage and establishing the baseline for MDR onboarding.

10 DAYS →

SOC Readiness Sprint

Assess current detection coverage, validate log sources, tune SIEM rules and establish the operational baseline for MDR onboarding.

2 DAYS →

DR Readiness Tabletop

Test your incident response plan against realistic scenarios. Identify gaps and produce an executive briefing before an incident forces your hand.

Ready for 24/7 detection and response?

Talk to Secure Agility's MDR team about your environment, your current coverage gaps and the right starting point.